Shipping policy

Shipping Policy

Last Updated: September 15, 2026

Thank you for shopping with AtomicWolfGaming LLC.

We work hard to package your trading cards, games, and other products carefully so they arrive safely.

Order Processing

Most orders are processed and prepared for shipment within 1–3 business days after payment has been successfully received.

Business days are Monday through Friday and do not include weekends or U.S. holidays.

During periods of unusually high order volume, product releases, promotions, or other circumstances outside our normal operations, processing may take longer. If we expect a significant delay, we will make reasonable efforts to notify you.

Shipping Methods

Available shipping options and estimated delivery times will be displayed during checkout when available.

Shipping times are estimates provided by the carrier and are not guaranteed unless specifically stated otherwise.

Once an order has been shipped, AtomicWolfGaming LLC is not responsible for delays caused by the shipping carrier, weather, natural disasters, incorrect addresses, or other circumstances outside our reasonable control.

Tracking Information

When tracking is available, tracking information will be provided to the email address associated with your order.

Please allow some time for tracking information to become active after your package has been accepted by the carrier.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If an order has not yet shipped and you notice that your address is incorrect, contact us as soon as possible. We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that changes can be made after an order has been processed.

If a package is returned to AtomicWolfGaming because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply before the order can be reshipped.

Lost or Delayed Packages

If tracking indicates that a package is delayed or appears to be lost, please contact us so we can help determine the appropriate next step.

Because shipping carriers control the delivery process after a package is accepted, some claims may require additional information from the customer or carrier.

Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and its contents and contact us as soon as reasonably possible.

We may request photographs or other information to assist with a carrier claim or determine an appropriate resolution.

Shipping Delays

If AtomicWolfGaming LLC becomes unable to ship an order within the timeframe represented at the time of purchase, we will provide appropriate notice and, where required, offer the customer the option to cancel the order and receive a refund.

Contact

For shipping questions or concerns, please contact AtomicWolfGaming LLC through the contact information provided on our website.

Damaged, Lost & Missing Items Policy

Last Updated: September 15, 2026

AtomicWolfGaming LLC takes care to package orders appropriately for shipment.

Damaged Items

If an order arrives damaged, please contact us as soon as possible.

Please provide:

Order number
Photographs of the shipping package
Photographs of the damaged item
Description of the damage

We may request additional information when necessary.

Missing Items

If your package arrives but an item appears to be missing, contact us as soon as possible.

We will review the order and shipping records and determine the appropriate resolution.

Lost Packages

If tracking indicates that a package has been delivered but you cannot locate it, please first check with household members, neighbors, building management, and the carrier when appropriate.

Contact AtomicWolfGaming if the package remains missing.

We may request that the customer cooperate with a carrier investigation or claim.

Carrier Delays

Shipping delays caused by carriers are outside AtomicWolfGaming's direct control. We will make reasonable efforts to assist customers with carrier-related issues.

Incorrect Address

If a package is returned because an incorrect or incomplete address was supplied by the customer, the customer may be responsible for additional shipping costs associated with reshipment.